Most of our antennas carry limited 1 year warranty with free exchange for the first year, or free repair service for the first year .
We offer free technical consultation, technical exchange, training and antenna selection.
Product application sampling:
Through times, we will make trip to the user sites or use other channels to communicate with customers and get feed back for improvement in the future.
For GSM/CDMA base station antennas, we provide free exchange for the first year and free repair service for the next two years starting from the purchase date.
Limited Warranty details:
QIFAN Communications warrants the original retail purchasers (e.g. the end users) that our products will be free from material defects or workmanship starts from the date of purchase from QIFAN Communications or its authorized resellers for the duration as stated above. QIFAN Communications' sole obligation under this warranty should be free exchange for the first year and free repair service for the remaining warranty years. All products which are replaced become property of QIFAN Communications. Replacement products may be new or reconditioned and are guaranteed by us to meet the specifications of original products and are in equivalent for that been replaced. QIFAN warrants any replaced or repaired product for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. The end user should be responsible for the cost of packaging and shipping the product to QIFAN for replacement or repair, while QIFAN is responsible for the packaging and shipping the replaced or repaired product back to the end user.
Address: No. 119, Jinchang Building, No. 11, Dengfeng St., Pingdi Subdistrict, Longgang District, Shenzhen, Guangdong, China (Mainland)